Delivery & Shipping Policy 📦💖
🚚✨ Processing Times
All orders are processed within 1–2 business days.
During launches, sales, or busy periods, please allow an extra day. 💕🎀
You’ll receive a confirmation email + tracking details once your order has been shipped. 📧💗
🇬🇧💌 UK Shipping
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Standard Shipping: 2–4 business days ✨
Shipping rates are calculated at checkout based on your order + location. 🎀
🌍💖 International Shipping
We ship worldwide 🌸✨
Approx delivery times:
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Europe: 4–7 business days 💗
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USA & Canada: 5–7 business days 💕
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Australia / Middle East: 7–10 business days 🌺
Times may vary due to customs. 💫
💘 Customs & Import Fees
International orders may be subject to:
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Customs fees
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VAT
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Duty charges
These are the responsibility of the customer. 🌷
📦💞 Lost, Stolen or Damaged Parcels
If your parcel is lost or arrives damaged:
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Email us at info@delarosesisters.co.uk 💌
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Include your order number + photos
We’ll assist you right away. 💖✨
Please note: once parcels are handed to the courier, delays are outside our control. 🌸
🎀 Address Errors
If you entered the wrong address, please contact us within 24 hours.
We cannot change the address once your order has shipped. 💗
💐 Order Tracking
You will receive a tracking link via email so you can watch your package on its glam journey to you. 💕📦✨